Privacy policy

The personal information and data concerning you are necessary for the management of your order and our commercial relations. It may be transmitted to companies that contribute to these relations, such as those responsible for the execution of services and orders, for their management, execution, processing and payment. This information and data is also kept for security purposes, to comply with legal and regulatory obligations, and to enable us to improve and personalize the services we offer you and the information we send you.

In accordance with the French Data Protection Act of January 6, 1978, you have the right to access, rectify and object to any personal data concerning you. All you have to do is write to us online at Customer Service or by post to Les Pierres Que Gemme 110 rue des savonniers 31600 Saint Clar de Rivière , giving us your surname, first name, e-mail address and, if possible, your customer reference number. In accordance with current regulations, your request must be signed and accompanied by a photocopy of an identity document bearing your signature, and must specify the address to which the reply should be sent. A reply will be sent to you within 2 months of receipt.

Depending on the choices you make when creating or consulting your account, you may receive offers from our company, as indicated when creating your account. If you no longer wish to receive such offers, you may request that we do so at any time by indicating this in the “Personal information” section of My account.

Our site is also designed to be particularly attentive to the needs of our customers. This is one of the reasons why we use cookies. The purpose of a cookie is to signal your visit to our site. Cookies are therefore only used by Les Pierres que gemme to improve our personalized service to you.

Existence of an opposition list to telephone canvassing: If your telephone number is collected when creating your account or placing your order, we inform you that your telephone details will only be used for the proper execution of your orders or to contact you in order to offer you new services. Without prejudice to the foregoing, in accordance with legal provisions, you are hereby informed that you may, if you wish, register on the “opposition to telephone canvassing” list. You can register free of charge on this list, which is compulsory for all professionals except those with whom you have already concluded a contract.